So, why another management book? One very good reason is that the ?average manager? does not work at a Fortune 500 company; instead, he or she is employed in the other 99 per cent of the business landscape?small to mid-size businesses. 80 per cent of these businesses employ fewer than 100 employees, and rarely do they benefit from the sophisticated, and costly, corporate training and development programs that big companies enjoy. The average manager lacks the resources?and the time?to develop the managerial and leadership skills they know would improve their performance. The 1-on-1 Management? concepts introduced in this book provide an easy-to-understand, and easy-to-implement, methodology for developing essential managerial skills. A second reason is that the average manager isn't looking for theories or complicated management models. What they want?indeed, what they desperately need?is a step-by-step approach to effective management that creates real results: a set of proven management principles that can be used immediately to build trust, improve communication, and create a positive work environment. 1-on-1 Management? is such a tool.